You fix the leaks. We'll fix the missed calls.

AutoAnswer puts an AI receptionist on every call, text, and web lead, day and night. You stay on the job, your crew stays busy, and every burst pipe, backed-up drain, and water heater call still gets handled.

Calls you can't pick up

You're under a sink, in a crawlspace, or snaking a sewer line when the phone rings. The caller doesn't leave a voicemail. They call the next company on the list.

Hard freezes and storm backups

One hard freeze bursts pipes across town. One heavy rain backs up every basement drain. You can't hire and train a CSR fast enough for a three-day surge.

After-hours emergencies

A burst pipe at 2 AM means somebody has to answer. Right now that somebody is you, or an answering service that takes a message while the water spreads.

Paid leads going to voicemail

You pay for Google Ads, Local Services Ads, and lead sites. Every missed call is money already spent, sent to a competitor.

Price shoppers and tire-kickers

"How much to unclog a drain?" Quoting over the phone and driving out for free estimates that never close eats your evenings and your fuel budget.

Scheduling and rescheduling

Customers call to move appointments, confirm a window, or ask where the tech is. Every one pulls you off the job in front of you.

Maintenance plans slipping

Water heater flushes, drain maintenance plans, and backflow tests are steady revenue, but nobody has time to call through the list.

Estimates that go cold

You quoted a water heater replacement and a repipe two weeks ago. Nobody followed up, and the homeowner went with whoever called back.

Texts and web forms at midnight

Leads come in from your website, Facebook, and text at all hours. By the time you reply in the morning, they've booked someone else.

Jobs booked without the full story

A "small leak" turns out to be a slab leak. Without the right questions up front, you show up with the wrong parts and the whole day's schedule falls apart.

Reviews you never ask for

Happy customers rarely leave a review unless someone asks. Your techs forget. So do you.

A customer list gathering dust

Years of past customers sit in your software and never hear from you until their water heater dies and they call someone else.

Your software runs the job. AutoAnswer makes sure you get the job.

What doesn't change

Your pricing, your dispatch board, your techs' mobile app, your invoicing, and the way you run jobs. Nothing to retrain your crew on.

What does

Nobody misses a call, and you stop being the answering service. How AutoAnswer connects depends on your software, so we map your exact setup on the demo.

Right now

With AutoAnswer

24/7 AI call answering

A natural-sounding receptionist that knows your services, service area, and hours.

Emergency triage and live transfer

Your rules decide what's urgent. Active leaks get shutoff steps first. Sewage backups and gas smells get safety steps. Real emergencies go straight to your on-call plumber.

Booking and reminders

Service calls and estimates booked into your calendar, with text confirmations and reminders.

Missed-call text-back

If a call ever drops, the caller gets a text within seconds so the lead stays yours.

Lead qualification

Asks your questions (fixture, symptoms, homeowner or tenant, property type, budget) before booking.

Maintenance plan outreach

Calls and texts your plan customers to book water heater flushes, drain maintenance, and renewals.

Estimate and review follow-up

Keeps open quotes warm and asks happy customers for a review after every job.

Database Activation

We work your old customer and lead list. You pay only per activated lead: no setup fee, no subscription.

We learn your shop

Service area, hours, what you charge for a service call, what counts as an emergency, who's on call, and how you want callers greeted.

We connect it

Forward your existing business number, connect your calendar or field service software, and set up your on-call alerts.

You go live, we tune it

Listen to every call and read every transcript in your dashboard. We adjust the scripts as your season and priorities change.

Will callers know they're talking to AI?

It sounds natural and conversational, and it's honest if someone asks. What callers care about most is getting a real answer and a real appointment on the spot.

Do I have to switch from ServiceTitan, Jobber, or Housecall Pro?

No. AutoAnswer works in front of the software you already use. On the demo we map exactly how bookings and job details get into your system.

Does it replace my office staff?

It doesn't have to. Use it for after-hours, overflow, and freeze-week surges so your office can focus on the customers already in front of them.

How does it handle emergencies?

You set the rules: active leaks, sewage backups, no water, no hot water in a freeze. Callers get shutoff instructions first, and a gas smell gets safety instructions and a utility referral. Emergencies go to your on-call plumber; everything else gets booked.

Can I hear the calls?

Yes. Every call is recorded and transcribed in your dashboard, so you can listen, review, and ask for changes.

What does it cost?

It depends on your call volume and which services you turn on. We'll walk through it on your demo. See our pricing page for plan details.