You keep homes comfortable. We'll keep calls covered.
AutoAnswer puts an AI receptionist on every call, text, and web lead, day and night. You stay on the job, your crew stays busy, and every no-heat, no-cool, and new-install call still gets handled.
You're the owner, the dispatcher, the salesman, and the on-call tech.
Most small HVAC shops run on one phone: yours. That's how a 40-hour business turns into a 70-hour week. Here's where those hours go, and what AutoAnswer takes off your plate.
Calls you can't pick up
You're in an attic, on a roof, or elbow-deep in a furnace when the phone rings. The caller doesn't leave a voicemail. They call the next company on the list.
Heat waves and cold snaps
The first 95-degree week or hard freeze floods your phone. You can't hire and train a CSR fast enough for a six-week rush.
After-hours emergencies
No heat at 2 AM means somebody has to answer. Right now that somebody is you, or an answering service that just takes a message.
Paid leads going to voicemail
You pay for Google Ads, Local Services Ads, and lead sites. Every missed call is money already spent, sent to a competitor.
Price shoppers and tire-kickers
"How much for a new unit?" Driving out for estimates that never close eats your evenings and your fuel budget.
Scheduling and rescheduling
Customers call to move appointments, confirm a window, or ask where the tech is. Every one pulls you off the job in front of you.
Maintenance plans slipping
Spring and fall tune-ups are your steadiest revenue, but nobody has time to call through the agreement list.
Estimates that go cold
You quoted a full system replacement two weeks ago. Nobody followed up, and the homeowner went with whoever called back.
Texts and web forms at midnight
Leads come in from your website, Facebook, and text at all hours. By the time you reply in the morning, they've booked someone else.
Front-office turnover
Good CSRs are hard to find and harder to keep. When one quits, the phones fall right back on you.
Reviews you never ask for
Happy customers rarely leave a review unless someone asks. Your techs forget. So do you.
A customer list gathering dust
Years of past customers sit in your software and never hear from you until their system dies and they call someone else.
Your software runs the job. AutoAnswer makes sure you get the job.
No rip-and-replace. Whether you run on Jobber, ServiceTitan, Housecall Pro, FieldEdge, or a shared Google Calendar, AutoAnswer works in front of it. It answers, qualifies, and books, then hands clean job details to the system your team already uses.
What doesn't change
Your pricing, your dispatch board, your techs' mobile app, your invoicing, and the way you run jobs. Nothing to retrain your crew on.
What does
Nobody misses a call, and you stop being the answering service. How AutoAnswer connects depends on your software, so we map your exact setup on the demo.
Your week, before and after AutoAnswer
Right now
With AutoAnswer
A full front office for your shop, without adding payroll
24/7 AI call answering
A natural-sounding receptionist that knows your services, service area, and hours.
Emergency triage and live transfer
Your rules decide what's urgent. Gas smells get safety steps first. Real emergencies go straight to your on-call tech.
Booking and reminders
Service calls and estimates booked into your calendar, with text confirmations and reminders.
Missed-call text-back
If a call ever drops, the caller gets a text within seconds so the lead stays yours.
Lead qualification
Asks your questions (system age, symptoms, homeowner or renter, budget) before booking.
Maintenance plan outreach
Calls and texts your agreement customers to book seasonal tune-ups and renewals.
Estimate and review follow-up
Keeps open quotes warm and asks happy customers for a review after every job.
Database Activation
We work your old customer and lead list. You pay only per activated lead: no setup fee, no subscription.
Live without adding another project to your plate
We learn your shop
Service area, hours, what you charge for a diagnostic, what counts as an emergency, who's on call, and how you want callers greeted.
We connect it
Forward your existing business number, connect your calendar or field service software, and set up your on-call alerts.
You go live, we tune it
Listen to every call and read every transcript in your dashboard. We adjust the scripts as your season and priorities change.
Straight answers
Will callers know they're talking to AI?
It sounds natural and conversational, and it's honest if someone asks. What callers care about most is getting a real answer and a real appointment on the spot.
Do I have to switch from ServiceTitan, Jobber, or Housecall Pro?
No. AutoAnswer works in front of the software you already use. On the demo we map exactly how bookings and job details get into your system.
Does it replace my office staff?
It doesn't have to. Use it for after-hours, overflow, and peak season so your CSR can focus on the customers already in front of them.
How does it handle emergencies?
You set the rules: no heat below a certain temperature, water leaking, elderly or infants in the home. A gas smell gets safety instructions first. Emergencies go to your on-call tech; everything else gets booked.
Can I hear the calls?
Yes. Every call is recorded and transcribed in your dashboard, so you can listen, review, and ask for changes.
What does it cost?
It depends on your call volume and which services you turn on. We'll walk through it on your demo. See our pricing page for plan details.
Let's get you off the phone.
Book an AI Strategy Demo. Bring your busiest-day scenarios and we'll show you exactly how AutoAnswer would handle your calls.
See how AutoAnswer captures missed calls, qualifies leads, and books jobs for your business. Select a time below to get started.